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Returns

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Information on Returns/Refunds/Exchanges

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 Returns/Exchanges/Refunds

***Update*** Items purchased from November the 24th onwards will have an extra 2 weeks return time. Give you 6 weeks and until after Christmas day to return or exchange any items that aren’t quite right.

If for any reason you are unhappy with your purchase you have the right to return it to is with in 28 days of delivery. Please inform us of your intention to return an item within 14 days of receipt and state that you will be returning the item to us and your wishes there after. If for example the item purchased is too small and you would like to exchange the item we will wait for the returned item to be delivered to us and then return the corrected sized free of charge.

Please note in cases where the item purchased is the wrong size, you didn’t like the item or had found one elsewhere you will be liable for the return postage costs and responsibility of it getting back to us safely. If we have made a mistake by sending you the wrong size for example or an item is found to be faulty we are responsible for the return postage. We pay for a replacement items postage if requested ourselves in all cases.

If you want a refund after returning an item we will wait for the item to be received back, quickly inspect it and process the refund through our payment provider. Please note this may take a little longer in busier periods and the average time after the refund has been processed to show fund back in your account is 3 working days.

Please see the return address below and contact details if you need further assitance.

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Glitched, Graphic House, Druid Street, Hinckley, Leicestershire. LE10 1QH

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contact@glitched.co.uk

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Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate.
Just send us a message in the form below with any questions you may have.

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